Privacy Policy
General conditions (Общие положения) !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
In order to improve the quality of service and the security of storing data of our users, we inform you about what data we store and how we use it on the website triptubers.com (hereinafter referred to as the Website).
We respect the confidential information of any person visiting our website, therefore, based on the requirements of the current legislation of Bulgaria and the regulations of the European Parliament and the Council, we have prepared this Privacy Policy (hereinafter - the Policy).
This Policy does not apply to websites that are accessed via hyperlinks on our website.
We also inform you that we are using cookies. With each of your visits to our website, we are able to collect information regarding the devices you use and the networks you join when you use our services. This may include information such as IP address, type of browser and its version, type, and type of browser plugins, operating system, and platform, information about your visits, including the route of movement of URLs to, through or from our website, products you viewed or searched for, loading errors, length of visits to certain pages, etc. We collect this information through the use of various technologies, including cookies.
Cookies are small blocks of data that are temporarily stored on your computer's hard drive or mobile device so that you can use our website more efficiently. If you consent to the processing of your personal data, this allows us to use cookies every time you use our website.
Personal data
The list of personal data of users that can be collected, stored, and used while working with the website:
Your name
Address
Email address
Phone number
Photos & videos for editing
Any other personal information that you send to us and enter during registration on our website
This information is shared with our service providers to ensure the completion of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email.
Your payment information. We collect payment information for each order but we do not store payment information on triptubers.com servers. Your payment information is securely communicated to and processed via our e-commerce software providers.
Purposes of processing personal data
The personal data provided by you through the website will be used for the following purposes:
administering our website and business;
personalizing our website for you;
submission of applications, invoices, and payment collection reminders;
sending you messages;
sending messages by e-mail at your special request;
providing third parties with statistical information about our users (but these third parties will not be able to identify any particular user from this information);
consideration of inquiries and complaints received from or against you related to the use of our website;
ensuring the security of our website and preventing fraud;
verifying compliance with the terms that govern your use of our website (including monitoring private messages sent through our private messaging service on the website);
as well as other uses.
In addition, we use your personal data for marketing purposes in accordance with the law. When using your personal data for direct marketing (commercial mailings and marketing messages about new products, services and offers that we think will be of interest to you), we include links by clicking on which you can unsubscribe from such messages in the future.
Personal data storage period
Your consent to the processing of personal data is valid for an indefinite period. The storage period for personal data is not limited. Your personal data is processed no longer than the period required for processing in accordance with their legitimate purpose and the purposes defined by this Policy.
Access to personal data
We have the right to disclose your personal information in exceptional cases only for the purposes set out in this Policy, to any of our employees, officers, insurers, professional consultants, agents, suppliers, subcontractors, etc., as well as to other legal entities that carry out such economic activity.
Personal data may be transferred to third parties in the following cases:
your explicit consent to such transfer;
the need to conclude or execute a transaction between us and a third party in your favor;
the need to form and implement legal procedures (claims, lawsuits, litigation, etc.);
where there is a compelling public interest;
at reasonable requests of state bodies that have the right to demand and receive such data and information.
Except as provided in this Policy, we will not provide your personal information to third parties.
Cookies
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
Client rights
When you provide us with your personal data for processing, you have the following rights:
You can request access to your personal data;
You can request the correction of any incorrect personal data about you;
You have the right to request the deletion of your personal data;
You have the right to restrict and object to the processing of your personal data as well as the right to data portability;
You have the right to revoke your consent to the processing of personal data at any time.
To exercise these rights, you need to contact us with a written statement by sending it to the email address: support@triptubers.com. But we draw your attention to the fact that the work of some features of the website, for which you need your personal data, may be terminated from the moment they were deleted.
Security data
Your consent to the processing of personal data is valid for an indefinite period. The storage period for personal data is not limited. Your personal data is processed no longer than the period required for processing in accordance with their legitimate purpose and the purposes defined by this Policy.
Age restrictions
This website is not intended or developed for children under the age of 18. The processing of personal data of minors between the ages of 14 and 18 is carried out exclusively with the consent of the parents (adoptive parents) or guardians.
Changes to our policy
The terms of the Policy may change on the website. In this case, you should periodically review the website. All changes take effect from the moment of their publication. By continuing to use the website, you agree to the new terms of the Policy as amended at the time of using the website.
